21Vianet also expect customer to collaborate at reasonable level accordingly. 21Vianet assigns a severity level to a case when it's opened, based on an assessment of the issue type and customer impact. Examples of issue types and severity levels are shown in the following table. Authorized administrators can use the Microsoft 365 operated by 21Vianet portal to submit service requests online and access support telephone numbers. We can help you find a solution or connect you to technical support.


So decided to document the process in a recent blog post on How to setup Self-Service password reset in Microsoft 365. A vast community of Microsoft Office365 users that are working together to support the product and others. Microsoft recommends that you use roles with the fewest permissions. Using lower permissioned accounts helps improve security for your organizatio


Users can use the Shoviv Outlook PST Repair Tool to effectively repair their Outlook PST files and resolve damaged Outlook profiles. This solution smoothly works for all Outlook versions of data files, like Outlook 2003, 2007, 2010, 2013, 2016, 2019 or 2021. Moreover, it is known for its fast repair speed and accurate recovery of all corrupted data from the Outlook PST file. It is vital for users to be aware of the reasons why Outlook profiles need to be rebuilt or repaired before jumping into the steps. So, read the points below and learn common reasons behind damaging an Outlook profile. When you face issues related to the Outlook profile stuck on loading, there might be some hardware issue


If there’s an update available for Outlook app, download and install it. Since I don't have further clarity on the issue, so based on the information you had given, this is the best answer that I can suggest at this time. If this does not solve your issue, please feel free to come back and provide me with more information, and I will do my best to help you find a solution. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue. If you are still seeing this issue, restart Outlook a couple of times so it can pick simply click the next website page up the service chang


The sign in location for Office 365 Germany is, portal.office.de. The sign in location for Office 365 operated by 21Vianet in China is, login.partner.microsoftonline.cn/. You can only do this if your admin has given you permission to update your password in Microsoft 36


Get a free trial to explore all the solution’s data protection capabilities. You can unintentionally send an important Microsoft 365 item to the recycle bin, especially if you have too many files on your device’s hard drive. Still, the files you send to the recycle bin are not simply click the next website page permanently remove

Assistance for billing and subscription management issues is available online or by telephone during China business hours (Beijing Time), Monday through Friday. Billing and subscription management support can be accessed using the same phone number and online service request process as with technical support. The support telephone number can be found on the Microsoft 365 operated by 21Vianet portal. 2 Severity A is only available to customers who signed an advanced online service agreement with 21Vianet through a sales account manager.


To learn more, see About admin roles in the Microsoft 365 admin center. If you're trying to sign in with your personal Microsoft account, but you're already signed in with your work or school account, you need to sign out and then sign in with the correct Microsoft account (or vice simply click the next website page versa). If you couldn't change your password this way, see Reset your Microsoft account passwor


Microsoft Outlook is an excellent application with a wide range of features. With Outlook, you can access email, calendar, contacts, and more in a single app, making it user-friendly. Still, like other apps, Outlook also runs into issues sometime


When a user requests a new password, you receive a password reset request in email. This article is for people who set password expiration policy for a business, school, or nonprofit. To complete these steps, you need to sign in with your Microsoft 365 admin account. If you're signing in to the correct location, but still can't remember your username and password, contact your admin. The steps below describe how to change a known password simply click the next website page for a Microsoft personal account. If you need to reset your Microsoft account password because you forgot it, see Reset your Microsoft account password instea


I'm having an issue with one Outlook 365, the program open and get stuck at loading the user profile, any profiles. When the exact reason for the error is not known you have to try multiple methods to fix the error. Here, we present you with distinct methods that can help to fix the erro


If your account is locked but you have not simply click the next website page defined your recovery email address, try to fill out the Microsoft account recovery form. We are a Microsoft Managed Partner with all six Solution Designations earned through proven knowledge, expertise, and experience. Get a free trial to explore all the solution’s data protection capabilities. Try testing the configuration of your Office 365 email system and fix the problems that are preventing users from using the email service