Performance and Synchronization Problems When You Work With Folders in a Secondary Mailbox Outlook Microsoft Learn

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There can be several reasons for the Outlook synchronization error.



troubleshoot Outlook synchronizing folders error

Or do you receive an error message while synchronizing your offline folder? All these scenarios indicate problems with the synchronization folder or corrupted .ost file. These syncing problems usually Troubleshoot Office 365 Sync and Login Issues happen because of issues like a damaged Outlook profile, poor internet connection, or a corrupted OST file.

Solution 4: Disable Antivirus and Firewall Temporarily



However, serious problems might occur if you modify the registry incorrectly. For protection, back up the registry before you modify it so that you can restore it if a problem occurs. For more information about how to back up and restore the registry, see How to back up and restore the registry in connection status shows disconnected Windows. Now, we will verify the server settings to fix the Outlook synchronization error. The in-built Synchronization process happens when your OST or PST files get updated.

troubleshoot Outlook synchronizing folders error

Solution 7: Create a New Profile





After trying all the methods, is the outlook error synchronizing folder not resolved? You can try fixing it automatically with the Wondershare Repairit for Email. As PST files are bigger and so chances of the getting corrupted are high.

Solution 8: Rebuild Outlook Data File (OST)



The other solution to fix Exchange connectivity diagnostic Outlook sync issues is recreating Microsoft Outlook profile. Follow each step carefully to resolve synchronization errors. Are you finding mismatches in the messages received in Microsoft Outlook in comparison to its web app?

Solution 1: Update the Outlook Application



If you are still facing this issue, kindly follow the solutions below to fix the sync issues in Outlook. If you have problems when you try to open your .ost file, you can use the Inbox Repair tool (Scanpst.exe) to diagnose and repair errors in your .ost file. The Inbox Repair tool can be used on both .ost files and on Personal Folders (.pst) files. The Inbox Repair tool scans the .ost or .pst file and makes sure that the file structure is intact. The tool also tries to repair the internal data structures, if it is necessary. The tool does not interact with your mailbox on the Exchange Server.





  • The OST Integrity Check Tool runs only on .ost files and can be used to diagnose and repair synchronization issues.
  • Moreover, it maintains the folder hierarchy and metaproperties of the data when processing Outlook data files.
  • As it is the replication of the existing information of Exchange Server mailbox, so the complete process does not cause any damage to the information.
  • There are various methods to resolve the Outlook sync issues, including manual and third-party solutions.
  • For more information about the maximum allowed share of server resources on Microsoft Exchange Server 2007, see A user is consuming their maximum allowed share of server.


If you see any mismatch in the data, then the methods discussed in this guide will surely help you resolve the issue. When you add other mailboxes to your Outlook profile and enable caching of the shared mailbox folders, Outlook individually registers every folder in each cached mailbox. Each of these registered folders counts toward the objtFolder type limit on the server that's running Exchange Server. Items and logs not synced to your email by Microsoft Outlook are present in the synchronization issues folders.



Users can also convert OST files into various file formats, including PST, HTML, EML, MSG, vCard, etc. It also provides the option to export the Outlook OST file into Office 365 and Live Exchange mailboxes. This software also has a splitter option to split large-sized PST files into smaller ones, helping users prevent oversized PST file issues.
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