Outlook 2013 2016 2019 IMAP: Mail Is Not Populating

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After a minute, it was removed so just went and re-added it and BOOM.



mailbox not updating on IMAP

Full cleanup of ALL accounts is not a solution(and re-add even helps not). I also noticed that some IMAP settings — like the root folder path (e.g. "INBOX") — are not available in the new Outlook, which makes troubleshooting more difficult. In the classic Outlook, I would normally check or adjust these. All default folder will show up as top-level ones and mail will start populating to the Inbox folder. For faster and more reliable delivery, add to your trusted senders list in your email software. Simply enter your email address OR username in order to reset your password.

mailbox not updating on IMAP

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To resolve the IMAP issue, I will explain different solutions in the upcoming resolve Outlook not sending emails fast section of the article. To set up a mail account, we can set the same standard name "mail.mydomain.com" as the incoming and outgoing mail server. I was a little hesitant but went ahead and let it completely remove all the synced items from the account off of my iPhone.

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I have several email accounts / IMAP set-up. So looking at my tree of rebuild Outlook data file quickly email accounts one inbox might have 10 mail total and 3 unread form earlier. It's not until I click on that folder I will then see the 10 and 3 and two second later it will sync and new ones will populate. The issue is; just looking at my email accounts and the numbers shown next to the folders I cant tell if there is new mail or not until I click on them.

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I don't see - 'When getting new messages... I checked all 5 of the tabs in this window that expressions is not there. This seems bizarre the email would not populate. The uploading of the old messages to the new account is what caused the problem. I will try the safe starts and experiment with the buttons ans see if it improves.

My accounts in Mail app stopped to sync post update



I am using TB for just three weeks now and I have issues daily connection status shows disconnected when sending mail with no attachments the outgoing mail server will time out. Since the sync issue is universal it appears to be a global issue. Perhaps something in TB needs to be tweaked. I have no firewall monitors running during the day that would interfere just the vpn. With that said - the "delayed syncing" issue that I am experiencing is happening on Inbox as well as Junk folders.



mailbox not updating on IMAP

While outlook supports IMAP, it doesn’t really want to work with it, so not surprised you are having some troubles. My phone, which I have no problems with, is behind the same router/firewall as the PC on a regular basis. The issue persists with PC connected directly to the internet with no router or firewall in between.

  • I also noticed that some IMAP settings — like the root folder path (e.g. "INBOX") — are not available in the new Outlook, which makes troubleshooting more difficult.
  • Apple programmers use no CD/CI - simple sometimes update by "sales-manager requests", and without any critical-bug-checks ...
  • But many users run into the problem where their important IMAP folders are not syncing or stop updating.
  • When you are dealing with any problem, it is important to understand the reasons behind the issues.
  • I have half dozen mail accounts a few microsoft a gamil and some other ones and there is no difference they are all acting the same.


I deleted the Apple Mail app from the phone, reinstalled from the App Store. It's just a little bit technical, but we have an IMAP proxy that chooses from some different backend IMAP servers. If the user account ends up on an old IMAP server implementation (in that case f.i. a Cyrus imapd 2.4.17), IMAP Client of iOS 18 Mail app doesn't work.

IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)



If I click off of inbox and down to sent item, then click back on inbox, all of the new mail will populate. The problem can be caused by either improper settings or a damaged send/receive group within Outlook. At first, I was thinking it may be an issue with certificates, but it's not... I went to a bunch of online TLS tests and the mail server is fine and the certificates are trusted... So only wait when some "smarties" from apple IT solve problem in app ... Apple programmers use no CD/CI - simple sometimes update by "sales-manager requests", and without any critical-bug-checks ...



Everything works great for the most part, except with our IMAP users. IMAP users are not receiving new email into their inboxes unless they either click off of Inbox and back on, or close outlook and reopen. These are the common reasons why the IMAP folder is not syncing.
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